Complexity can be the natural consequence of a firm’s success, but, when not properly addressed, it makes firms slow to capture market opportunities, drives costs to higher-than-necessary levels and demoralizes employees. In many ways, increased organizational complexity is the silent killer of profitable growth. We work with companies to address the fundamental causes of organizational complexity, thereby clearing the roadblocks to growth and allowing them to make and execute decisions faster and more efficiently.
Organizational complexity is the new normal, driven by growth, globalization and disruptive technologies; properly addressing it requires time and focus. In order to do it decisively and sustainably, our holistic approach takes business fundamentals such as corporate strategy and operating model into account to ensure that we understand its root causes. We then address each one of these causes simultaneously with focused, practical recommendations and pragmatic incentives for both management and the frontline.
Our consultants team with clients to answer key questions about the complexity challenge:
Relying upon our broad organization consulting experience, we use our holistic approach to help companies identify and simultaneously address the fundamental drivers of complexity: an firm's structure, its people and their respective interactions.
In tackling complexity, we seek to put our clients on a path to long-term success by ensuring that its symptoms don’t creep back:
Our teams benefit from the input of specific experts and those with backgrounds in strategy, performance improvement, information technology and customer. Our Results approach also helps our case and client teams with change management to increase the odds of success. Along with our expertise on organization simplification, this forms the basis for collaborative, tailored, recommendations that suit each organization's unique needs.