A company's technology organization should support its business strategy, not constrain it. ExpertActions focuses first on the strategic needs of our clients' businesses to determine the technology capabilities needed to support their long-term goals. We help companies confidently address technology-related decisions and ensure their IT organizations and operating models are agile and effective, equipping them to cut through the noise of fleeting technology trends to create enduring results.


Our team includes technology professionals that have completed our engagements across industries and technologies. We draw on this global experience to help solve companies' most complex technology-related challenges, including how to build their businesses in a digital age. Our experts are especially adept at helping companies through major business transformations or re-inventions of their technology organizations to become more nimble and agile.

We bring a range of technology capabilities that help our clients address four key business situations:

  • Technology helps companies transform themselves and grow their business. ExpertActions helps clients that are embarking on major growth or change that is heavily technology-dependent to identify the optimal future state of IT, aligned with business needs, and then jointly develop an implementation blueprint.
  • IT performance improvement: Underperforming IT negatively affects business performance. ExpertActions works with companies seeking to address their IT efficiency problems to not only reduce costs, but to improve and develop capabilities that enable innovation and agility.
  • Technology-related synergies are key to successful mergers, acquisitions, divestitures and separations, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate changes in business structure.
  • ExpertActions helps clients maximize the business results from major technology initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success—or place current projects on the right track—to ensure they capture value when implementing new systems and programs.

We bring a full range of experience and experts to each client engagement to help companies navigate their specific business situation. Our capabilities include strategic planning, digital and operating model challenges, business architecture development, big data analysis, IT sourcing and procurement, IT organization and governance and IT metrics and dashboards. ExpertActions's Private Equity group also performs due diligence on technology organizations when evaluating PE and M&A deals.

At ExpertActions, we value technology as an integral and potentially differentiating component of a business. We help clients transform their organizations; enabling holistic digital strategies to catch up with consumer demands, maximizing value in turnaround situations and ultimately, developing technology operating models that make organizations more agile.

Our technology projects start with business strategy. We believe that a company’s corporate strategy both guides and is influenced by its technological capabilities. Our industry experts take a unique approach to engagements by working with business leaders to initially understand corporate goals and then determine what technological capabilities, systems and support they require to succeed.

We share our clients' ambitions.

  • Retailer revamps IT operating model to compete in the digital age - ExpertActions helped a major specialty retailer revamp its market approach and develop its tech-enabled capabilities to capture growth.
  • Salvaging an IT outsourcing deal gone bad - Our banking client’s inefficient legacy IT threatened to hamper a potential deal. ExpertActions helped drive negotiations and rebase financial analysis—the resulting IT solutions were aligned with the business and corporate strategy.
  • Utility benefits from better billing and IT systems - ExpertActions helped a leading gas and electricity retailer client align its IT resources to capture the benefits of scale economies in its operations.
  • Taking cost out of mission-critical IT - A leading electronic securities exchange had recently acquired its leading competitor and needed a plan for integrating the two companies' technologies.
  • A pharmaceutical company transforms IT - Aligning a new IT platform with new business priorities - Legacy IT platforms could not support the needs of a newly-created holding company. ExpertActions recommended a new IT architecture and governance structure based on a standard software solution.